INTERNATIONAL SHIPPING POLICY DISCLAIMER
“We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
The responsibility is yours to check with your country’s customs office to verify that your products can clear customs.
We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship your order at the rates that we have agreed – you pay actual shipping charges based on the weight of the package.
If for whatever reason the package is seized by Customs officials, we will not issue you a refund as we have stated this clearly above. The vast majority of orders make it through customs without any problems. If the items are returned to us in its original packaging, you may be responsible for any return shipping charges, in accordance with your local regulations.”
By ordering from coachdeewellness.com, you are stating that you agree to the above disclaimer. While we rarely have problems with international shipments, if there is a problem with your order, we will work hard to find a solution as quickly as possible.
Note: International customers are responsible for ensuring that the products ordered can be lawfully imported to your country. When ordering from coachdeewellness.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped to countries outside of the United Kingdom may be subject to import taxes and customs duties levied by the destination country once a shipment enters the country.
From our experience, most foreign customers are not charged when they receive the shipment, however, any additional charges for customs clearance must be paid by the recipient. Customs policies vary widely from country to country and we recommend contacting your local customs office for further information. If you do get charged an additional fee, the carrier will expect payment at the time of delivery. If you refuse the shipment because of these charges, or if an order is rejected by customs due to item restrictions, or if the order is returned because the you did not pick them from the local post office in some cases if asked to (This is quite rare), we cannot refund, however if the item is returned to US and you are ready to pay another shipping fee, we are more than happy to resend the package again. Please note that packages returned by customs can sometimes take a very long time to return, and in extreme circumstances can take as long as one year.
For further assistance, please contact our Customer Service Team.
“We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
The responsibility is yours to check with your country’s customs office to verify that your products can clear customs.
We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship your order at the rates that we have agreed – you pay actual shipping charges based on the weight of the package.
If for whatever reason the package is seized by Customs officials, we will not issue you a refund as we have stated this clearly above. The vast majority of orders make it through customs without any problems. If the items are returned to us in its original packaging, you may be responsible for any return shipping charges, in accordance with your local regulations.”
By ordering from coachdeewellness.com, you are stating that you agree to the above disclaimer. While we rarely have problems with international shipments, if there is a problem with your order, we will work hard to find a solution as quickly as possible.
Refunds
⚡ ***Due to the nature of the product and sanitary reasons, oils, soaps, incense etc are not eligible for refund or exchange. **
⚡ ***Please ensure you read our policy and understand it clearly before placing any order on our website. We do not guarantee any sort of result from the use of our product and it is important that you understand this statement apply to everything in our store. In as much as we have thousands of very good feedback on our products, we cannot guarantee that you will have the same result**
⚡ ***If you have any issue with your payment or products before or after delivery please kindly contact us immediately on our WhatsApp number +447404731511. Do not raise any DISPUTE before contacting us as we aim to resolve all issues to your satisfaction. We will take legal action against you for any damages due to unnecessary dispute raised.
⚡ ** These statements have not been evaluated by the FDA. This product does not intend to treat, diagnose, cure, or prevent any diseases. If you’re pregnant, breastfeeding, or on any medications, always consult your primary physician before beginning any new herbal product. **
⚡ ** By law we are required to say that we sell these products as Curios. Products sold on this site are NOT to be internally digested, and that includes the herbs. We don’t make any claims for this product, and we cannot guaranty any sort of result or timeline for your product to start working as desired. From our experience and thousands of testimonies from clients, results vary from customers to customers. Therefore, we are unable to answer question of when or how products will work. Please kindly read and understand this disclaimer before making any purchase on our website. This product is not meant to replace medical treatment or intended to diagnose, treat or prevent any type of disease.
Need help?
Contact us at {askme@coachdeewellness.com} for questions related to refunds and returns.